Frequently Asked Questions (FAQ)
💬 Have Questions? We’re Here to Help.
Whether you’re curious about our ingredients, delivery timeframes, or skincare routines — we’ve gathered the most common questions we receive.
Your glow matters, and we want you to feel confident every step of the way.
🌿 PRODUCTS & SKIN RESULTS
A: With consistent use of our full skincare set, many of our customers begin seeing visible glow in 2–4 weeks. For deeper hydration, faded marks, and lasting results, we recommend 60–90 days of use. Consistency is the crown 👑.
A: With consistent use of our full skincare set, many of our customers begin seeing visible glow in 2–4 weeks. For deeper hydration, faded marks, and lasting results, we recommend 60–90 days of use. Consistency is the crown 👑.
A: Our serum works wonderfully on its own, but for maximum results, we recommend using the complete set — cleanser, serum, moisturizer, sunscreen, and night cream — all designed to work together for optimal glass-skin transformation.
A: Our serum works wonderfully on its own, but for maximum results, we recommend using the complete set — cleanser, serum, moisturizer, sunscreen, and night cream — all designed to work together for optimal glass-skin transformation.
A: Yes. Elaris7 products are made with gentle, halal, and blessed ingredients. Many of our customers with sensitive or acne-prone skin have experienced noticeable improvement. Always do a patch test first
A: Yes. Elaris7 products are made with gentle, halal, and blessed ingredients. Many of our customers with sensitive or acne-prone skin have experienced noticeable improvement. Always do a patch test first
đźšš ORDERS & SHIPPING
A: Major cities: 2–4 working days
Other areas: 3–7 working days
You’ll receive a tracking link once your order ships.
A: Major cities: 2–4 working days
Other areas: 3–7 working days
You’ll receive a tracking link once your order ships.
A: Yes! You’ll receive a tracking link via SMS or email.
You can also use the Order Tracking option in the main menu of our website.
A: Yes! You’ll receive a tracking link via SMS or email.
You can also use the Order Tracking option in the main menu of our website.
A: Yes — free delivery on all skincare bundles. A flat shipping rate applies to individual products and is shown at checkout.
A: Yes — free delivery on all skincare bundles. A flat shipping rate applies to individual products and is shown at checkout.
đź’°RETURNS & REFUNDS
A: We stand by the quality of our products. If you’re not satisfied, please read our Return & Refund Policy for full details. We accept returns of unopened, unused items, and also consider genuine cases for opened products.
A: We stand by the quality of our products. If you’re not satisfied, please read our Return & Refund Policy for full details. We accept returns of unopened, unused items, and also consider genuine cases for opened products.
A: Just WhatsApp us at +92 329 1934583 or email us at support@elaris7.com — we’re here to help and will guide you through it kindly
A: Just WhatsApp us at +92 329 1934583 or email us at support@elaris7.com — we’re here to help and will guide you through it kindly
🧴 GENERAL SKINCARE QUESTIONS
A: Yes — every product at Elaris7 is made with natural, halal-certified, and Sunnah-inspired ingredients like honey, black seed, and vitamin C
A: Yes — every product at Elaris7 is made with natural, halal-certified, and Sunnah-inspired ingredients like honey, black seed, and vitamin C
A: While our products are free from harsh chemicals, we always recommend checking with your doctor if you’re unsure.
A: While our products are free from harsh chemicals, we always recommend checking with your doctor if you’re unsure.
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